Melted & Answered FAQ's
It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
How much wax should I use?
Start with a small amount and add more if you'd like a stronger scent throw.
How long do your wax melt last?
Fragrance longevity varies by scent and warmer type, but most customers enjoy several uses before replacing the wax.
What are your wax melts made from?
Our wax melts are handcrafted in small batches using high quality, natural soy wax and premium frangrance oils to provide a strong, long-lasting scent experience.
Are your products handmade?
Yes! Every product is hand-poured and carefully packaged with love by Make Me Melt.
How often do you release new scents?
We LOVE keeping things fresh! New fragrances and seasonal collections are added regularly, so be sure to check back often. Feel free to email us if there is a particular scent you are looking for and you may just see it released.
Are your products pet friendly?
When used as directed, wax melts are generally safe. Our products do not have harsh chemicals, as we use all natural ingredients. However, we recommend keeping all wax products out of reach of children and pets.
How should I store my wax melts?
Store in a cool, dry place away from direct sunlight and heat.
How long does shipping take?
Orders are typically processed within 3-5 business days. Shipping times vary based on location and carrier.
Do you accept returns or exchanges?
Due to the nature of handmade scented products, we do not accept returns on used items. Please contact us if there is an issue with your order.
What if my wax melts arrive damaged?
Contact us within 48 hours of delivery with photos of the damage, and we'll work to make it right.
How can I stay updated on new scents and promotions?
Follow us on Facebook and subscribe to our email list to be the first to hear about new releases, restocks, and exclusive offers.
If you have any other questions please feel free to email us.